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The second-hand marketplace Members Voice Frustration Over Size Modifications
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
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